Improving the Welfare of the Poor with Quality Assistants and Quality of the Family Hope Program (PKH) in Community Empowerment in Makassar City

Gusti, Yenni Kurnia Improving the Welfare of the Poor with Quality Assistants and Quality of the Family Hope Program (PKH) in Community Empowerment in Makassar City. Proceedings of the 2nd South American International Conference on Industrial Engineering and Operations Management. ISSN 2169-8767

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Abstract

This study aims to determine: (1) The quality of the Family Hope Program in Empowering Beneficiary Families in the City of Makassar, (2) The Quality of the Family Hope Program in realizing empowerment effectively, (3) The factors that cause the Quality of Family Hope Program Assistance to not run effectively in learning empowerment. Beneficiary Families in Makassar City, (4) Quality of Family Hope Program Assistants improve the poor's welfare in Makassar City. Qualitative research using descriptive methods. The research subject is the Family Hope Program assistant and Beneficiary Families' companion program in Makassar City, while the object of this research is the Family Hope Program. The data collection technique is done through direct interviews (Interview), questioner, observation, while the method of analysis is carried out through data reduction, display, and verification. The results showed that: (1) the quality of the Family Hope Program is proven to be able to realize the empowerment of beneficiary families through assistance for Education, Health, Social Welfare with Severe Disabilities and the Elderly, (2) Improving the Quality of Human Resources of Social Assistants through the Family Capacity Building Program (P2K2) as well as Technical Guidance and Consolidation Assistance, (3) Improving the welfare of the poor through assistance for the E-Warong program, Joint Business Groups, and Productive Economic Enterprises even though the quality of PKH social assistants have not been effective in empowering beneficiary families. Keywords: Poverty, Companion Family Hope Program, Empowerment, Welfare

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